Price Match Promise

Here at Bagsdirect our team will try their hardest to ensure we only sell an item at the best possible price. If you do find the same item being sold much cheaper elsewhere, then we offer the following ‘Price Match Promise’.

At Bagsdirect, we promise to match the price of any item available on our website with the exact same item available elsewhere. Our ‘Price Match Promise’ is however subject to the following terms and conditions:

• The two items must be exactly the same; this includes colour and model number.

• The item must be available online and in stock; we do not match with any retail stores. Online stores must be UK based.

• The item must be available to the general public and not through any member type discount only schemes.

• The price of the item being matched will include all relevant delivery charges and VAT

• The item must be brand new, and not a return, reconditioned, second hand or b-stock

Goods can only be "price matched" before purchase, we do not price match goods after a purchase has been made.

We regret that we cannot match prices for items being sold on auction sites such as eBay or Amazon, nor can we price match with wholesalers. Price match requests for manufacturer websites will be reviewed on a case to case basis, we are unable to match some deals. 

This offer excludes all Trunki items and some other brands. For all enquiries relating to our ‘Price Match Promise’, please use our “contact us” form on our website.

When you are requesting a price match, please can you include the address of the website on which you saw the item available cheaper and any other relevant information.