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Free delivery on everything applies only to UK mainland shipping addresses. The locations
listed below are excluded from our free delivery offer, and subject
to the following additional charges:
| Scottish Highlands & Islands of Scotland | ... £10.00 (ex. Vat) |
| Northern Ireland, Isle Of Man, and Scilly Isles | ... £12.00 (ex. Vat) |
| Channel Islands, Jersey, and Guernsey | ... £12.00 (ex. Vat) |
| Irish Republic | ... £13.00 (ex. Vat) |
Multiple, large piece orders may be subject to additional carriage charges. If this proves
necessary, we promise to contact all customers prior to the dispatch of any goods.
If your location is not listed above then please contact us to ensure
delivery is possible. Free delivery offer cannot be used in conjunction
with any other offers on our website. BagsDirect reserve the right to
withdraw this offer at any time.
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Ordering from our website is easy and you can do it in four different ways:
We accept Mastercard, Visa (Debit, Delta, Electron, Corporate), American Express, Maestro, Switch and Solo payment cards.
Please note that cheques must
clear before orders can be shipped and should be denominated in Pounds Sterling, drawn on a UK bank and
made payable to 'Bags Direct'. For all the offline telephone numbers and addresses you may need, visit
our contact details page. For orders which are required urgently or by a
particular date, we recommend that you contact us first by telephone to
ensure your item is in stock. We are able to offer a number of next day delivery options, including before
9:00am, available on request at additional costs.
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Orders placed before 3:00pm (Monday-Friday exc. public holidays)
are processed same day and despatched according to their individual delivery times.
It is not possible for us to guarantee despatch after 3:00pm for next day, however
we will try our best. If in doubt, please contact our customer service.
Items displaying the Blue truck symbol are sent with a courier offering a 24 hour service. Other products are despatched as detailed.
Deliveries are made only on working days, which are defined as
Monday to Friday 9am to 5:30pm excluding public holidays. If for any reason there's a major delay with the
expected delivery time, we'll contact you and explain the situation. As items are
despatched from different satellite warehouses throughout the UK, it is not unusual
to receive deliveries over multiple days. Delivery grouping is available on request.
In all cases a signed for service is used, and requires
someone to be at the designated shipping address to receive the delivery. We are more
than happy to deliver goods to a work address, please however secure their permission.
When ordering from the Scottish Highlands, Northern Ireland, Irish Republic and
UK Islands please allow a couple of extra days for delivery. At this time we are unable
to offer delivery to PO Box numbers and BFPO addresses. During times of peak seasonal
demand (for example Valentine's Day, Mother's Day, Father's Day, but especially
Christmas) there may be a slight delay in the despatch of your order, so please check
our homepage for details and allow extra time for delivery.
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